Telecommunications and postal services are services of general interest and as such play a central role for European citizens and businesses alike. Liberalisation strategies targeting the sector have not benefited European citizens, but have had a negative impact on the services delivered and working conditions. Privatisation and competition are challenging the sectors’ organisational structures, putting growing pressure on employees in telecommunications and postal services.
CESI is working to works to re-establish decent working conditions for all workers in the sector. Healthy workplaces aiming to achieve significant stress reduction as well as payment structures allowing for a decent living are at the heart of our work.
In 2026, the Expert Commission will focus on topics including advocacy on:
- a new EU Delivery Act
- restricting Sunday parcel delivery services
- tackling nearshoring in the telecoms sector to Eastern European countries
The work of the Expert Commission informs CESI’s position in the European Social Dialogue Committee in Postal Services.

