With modernisation of public administration one of the Lithuanian Presidency’s priorities, the conference looked at how the effectiveness of the public sector and how successful they are in fulfilling their obligations to citizens and meeting their expectations.
If other contributions involved complex management theories, Klaus Heeger had a clear and simple message: Employee involvement through social dialogue is fundamental to building an effective and performing public sector.
2013 has been a difficult years for workers throughout Europe, but employers in the public sector have been facing particularly difficult challenges. Not only have austerity measures affected public services in Europe but measures have been directly aimed at public services.
Poorer working conditions, lower quality training combined with lower confidence in job security and lower confidence in the merits of the work performed are all detrimental factors contributing to a lower performing and less effective public sector.
The central message from Klaus Heeger was that the status quo must change, both in order to retain and recruit the highest quality workers out there. This message was also the theme of the CESI Europe Academy’s most recent seminar earlier this month on the Public Sector in Europe: a quality employer working in the general interest.
The International Public Sector Effectiveness Conference was organised in Lithuania for the second time. Last year, more than 700 people participated.